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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peter Harris

December 4, 2023

5  out of  5 rating by Peter Harris
"Great customer service all the time never a bad experience"
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Steven Bias

September 29, 2023

5  out of  5 rating by Steven Bias
"This agency was very responsive to my insurance requirements and quickly provided a quote that was very competitive to other companies. In fact, their quote was the best option based on all the factors provided to them. Jessica was awesome to work with, and she answered all questions quickly and succinctly."
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Linda Cranmer

April 13, 2023

5  out of  5 rating by Linda Cranmer
"Besides providing professional service in auto insurance,when I moved and needed proof of insurance, they were timely in providing that for me. Great people who are really nice people!"
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Brett Bush

February 6, 2023

5  out of  5 rating by Brett Bush
"When I think of someone who has wide-spread knowledge of the insurance industry, Phil Marshall always comes to mind. Phil is a hard-working, honest insurance agent. He is very thorough, detailed, & passionate about his work. I have my State Farm policies through another agent's office, yet Phil has always been there to answer any questions that I may have. Phil and his team will take great care of you!"
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Haley Blackwell

February 6, 2023

1  out of  5 rating by Haley Blackwell
"Phil Marshall came out to inspect my grandmother's home. Phil was very rude and condescending to her. Ultimately, my review is not about State Farm not being able to offer her coverage but the poor treatment of my grandmother. Our property is family land with several units on the property. My grandmother was looking for coverage for just her home only. Because the land can not be split or divided each family member carries coverage on their own dwelling as they have separate addresses. When my grandmother tried to explain this to Phil he very rudely cut her off, said the home was uninsurable, and then sent me a nasty email afterwards to which I responded and never heard back. We understand some insurances have to cover the whole property due to their underwriting as that is understandable, the poor treatment of my grandmother however was not."
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Colleen Tuck

December 4, 2022

5  out of  5 rating by Colleen Tuck
"He’s literally there when you need him!"
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CookevilleDJ ScottStevens

August 22, 2022

5  out of  5 rating by CookevilleDJ ScottStevens
"Phil, Cynthia, and Jackie are all very kind and helpful to answer your insurance questions and look for the best value for you. I have been with them for Auto, Home and Business for years."
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Bo Heady

July 9, 2022

5  out of  5 rating by Bo Heady
"Takes care of all my insurance needs with very nice people."
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Deb Krysa

July 7, 2022

5  out of  5 rating by Deb Krysa
"Cynthia Sellers was most helpful and thorough in getting my coverage switched from NC to TN. Explained everything completely."
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Tammy Qualls

June 25, 2020

5  out of  5 rating by Tammy Qualls
"Love Cynthia Sells very knowledgeable and helpful."
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Larry Taylor

November 5, 2019

5  out of  5 rating by Larry Taylor
"Friendly and helpful staff."
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Katrina Gaerke

February 14, 2019

5  out of  5 rating by Katrina Gaerke
"Great service and friendly staff! Phil is a very helpful agent who responds quickly on a daily basis! They make purchasing insurance easy."